About Patient Portal

About Patient Portal

Healthcare Made Easy

At MedLink Georgia, staying connected to your health has never been easier.
We are proud to introduce our new Patient Portal through Healow, part of our transition to a new electronic health record system, eClinicalWorks.
Your new Healow Patient Portal gives you 24/7 access to your health information from the comfort and privacy of your home, office, or anywhere you are — safely, securely, and conveniently.

Here’s what you can do through your Healow Patient Portal:

  • Schedule, cancel, or request an appointment
  • View upcoming appointment details
  • Exchange secure messages with your care team and providers
  • Update phone numbers, contact information and insurance information
  • Read and print forms before your appointment
  • Access your most recent care summary, lab results, & health data
  • View your medications or request refills
  • View statements, balance due, and pay bills safely and securely online

  • Set up accounts for children or the whole family to access all appointments, immunization records, growth charts and other health information

  • Connect easily to telehealth (virtual) visits through the portal

Doctor and happiest patient

Booking your appointment is now faster and easier than ever with the new Healow Patient Portal.
No more waiting on hold — simply log in through Healow to schedule, reschedule, or cancel your appointments at your convenience — morning, noon, or night!

You can also connect with your provider remotely using our easy, secure Telehealth services through Healow.
Stay on top of your health from the comfort of your home, office, or wherever you are.

The Healow app is free and available on the Apple App Store and Google Play Store — making it even easier to stay connected to your care!

Play Store

Apple Store

Frequently asked questions

eClinicalWorks is MedLink Georgia’s new electronic health record system. It will help us better manage your care with improved technology, security, and communication.

Healow is the new patient portal linked to eClinicalWorks. It will give you 24/7 access to your health information, including appointments, test results, messaging with your care team, and more — all from your smartphone or computer.

You will receive an invitation link to set up your Healow account. Please make sure we have your correct email address and mobile phone number on file. Instructions will be provided once the system is live.

No. Once we complete the transition, the old portal will no longer be active. All future communications, results, and information will be available only through Healow.

Yes! Your medical history will be transferred securely into eClinicalWorks. However, we may ask you to confirm some information at your next visit to make sure everything is up to date.

Your scheduled appointments will remain the same. However, appointment times may be a little longer during the transition as our staff becomes familiar with the new system.

Yes, temporarily. As we adjust to the new system, check-in and appointment times may take a little longer than usual. We appreciate your patience and understanding.

If you have questions about your portal access or the transition, please contact your MedLink office directly, or ask a team member at your next appointment.

Yes, the information is completely secure. It is protected with a username and password / PIN number of your choice and through SSL encryption.

  1. Talk to our front office desk staff & provide them with your email address.
  2. We will send you an email inviting you to register your account and set up your password.
  3. Login to your account and begin setting up your account. You will be able to indicate your notification preferences and decide if you want to be contacted by email, text message or phone call.

Pay Your Bill

MedLink Georgia is pleased to offer its patients the ability to pay their MedLink healthcare statements online through a secure payment system. Patients now have a fast, secure and convenient way to manage their statements online, 24 hours a day, 7 days a week through their Patient Portal.