Phone System Updates at MedLinkAdMgr232026-03-10T10:25:48-04:00

Phone System Updates at MedLink

We’re Improving How You Reach Us

At MedLink, we are always looking for ways to improve the patient experience. Based on feedback from our patients, we recently updated our phone system to help improve how calls are routed and handled at our centers.

Our goal is to make it easier and more efficient for patients to connect with the right team when they call.

What This Means for Patients

You may notice a few small changes when calling our centers, including:

Updated call prompts to help route your call more quickly
Improved call handling between departments
A more streamlined process to connect with the right staff member

These updates are designed to reduce wait times and improve overall service.

Thank you for trusting MedLink with your care. Your feedback helps us continue improving the services we provide to our patients and communities.

MedLink Georgia, Inc. is a non-profit 501 (C) (3) corporation, established as the Oconee- Oglethorpe Primary Health Care Center in 1979 under the Rural Health Initiative Program. The corporation is governed by a Board of Directors with representation from each county where the centers are located.

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Important Note

MedLink Georgia serves patients from 26 Northeast Georgia counties and contiguous North and South Carolina communities.

If you speak a language other than English and need assistance, language assistance services, free of charge, are available to you. Call any MedLink Georgia center for information.

MedLink Georgia is a Health Center Program grantee under 42 U. S. C. 245b, and a deemed Public Health Service employee under 42 U. S. C. 233 (g) – (n)

MedLink Georgia receives HHS funding and has federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H80CS00427, Health Center Program, for $6,777,945 with 61.7% from nongovernmental sources. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

MedLink Georgia, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. If you speak a language other than English and need assistance, language assistance services, free of charge, are available to you at all MedLink Community Health Centers.

MedLink Georgia cumple con las leyes de derechos civiles federales y no discrimina por raza, color, origen, nacional, edad, discapacidad, o genero. Si usted habla un idioma aparte de ingles y necesita ayuda, servicios de lenguage gratuitos estan disponible para usted. Llame a cualquier centro de MedLink Georgia para mas informacion.